Data protection

Notes on data protection

What do we do with your information?
When you buy something from our store, as part of the buying and selling process, we collect the personal information you give us, such as your name, address, and email address.

When you browse our store, we also automatically receive your computer's Internet Protocol (IP) address to provide us with information that helps us learn about your browser and operating system.

Email Marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

Consent form

How do you obtain my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for delivery, or return a purchase, we imply that you consent to us collecting that information and using it only for that specific purpose.

If we ask you for your personal information for a secondary reason, such as marketing, we will either ask you directly for your explicit consent or give you the opportunity to opt out.

How can I withdraw my consent?

If you change your mind after giving your consent, you may withdraw your consent to the continued collection, use or disclosure of your information at any time by contacting us at customercare@walkersappeal.com or by sending us an email:

Walkers Appeal
Calle Pez 31, 28004 Madrid.

Disclosure

We may disclose your personal information if we are required to do so by law or if you violate our Terms of Use.

Shopify

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored in Shopify's data stores, databases, and the general Shopify application. They store your data on a secure server behind a firewall.

Payment:

If you choose a direct payment gateway to complete your purchase, Shopify stores your credit card information. They are encrypted by the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is only stored for as long as is necessary to complete your purchase transaction. After that, your purchase transaction data is deleted.

All direct payment gateways adhere to the standards set by the PCI-DSS, which are administered by the PCI Security Standards Council, a joint effort of brands such as Visa, MasterCard, American Express, and Discover.

The PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

You can also find more information in Shopify's Terms of Service or Privacy Policy.

Third-party services

In general, the third-party service providers we use will collect, use, and share your information only to the extent necessary for them to provide the services they provide to us.

However, certain third-party vendors, such as payment gateways and other payment processors, have their own privacy policies regarding the information we are required to provide to them for your purchase-related transactions.

For these providers, we encourage you to read their privacy policies so that you understand how your personal information is handled by these providers.

In particular, keep in mind that certain vendors may be located in or have facilities located in a different jurisdiction than you or us. Thus, if you choose to engage in a transaction that involves the services of a third-party provider, your information may be subject to the laws of the jurisdiction(s) in which that provider or its facilities are located.

For example, if you are located in Canada and your transaction is processed by a payment gateway in the United States, your personal information used in conducting that transaction may be subject to disclosure under United States law, including the Patriot Act.

Once you leave our store's website or are redirected to a third-party website or application, you are no longer subject to this Privacy Policy or our website's Terms of Use.


Links

When you click on links in our store, they may take you away from our website. We are not responsible for the privacy practices of other websites and encourage you to read their privacy statements.

Security

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure that it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

When you provide us with your credit card information, the information is encrypted using Secure Socket Layer (SSL) technology and stored using AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement other generally accepted industry standards.

Cookies

Here is a list of cookies that we use. We have listed them here so you can choose whether or not to reject cookies:

_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc.).
_shopify_visit, no data, persists for 30 minutes from last visit, used by our website provider's internal statistics tracker to record the number of visits
_shopify_uniq, no data available, expires at midnight (relative to the visitor) the next day, counts the number of times a single customer visits a store.
cart, unique token, persistent for 2 weeks, stores information about the contents of the shopping cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, persistent If the store has a password, this is used to determine if the current visitor has access.
PREF, persistent for a very short period of time, is set by Google and tracks who is visiting the store and from where

Age of consent

By using this website, you represent that you are at least the age of consent in the state or province in which you reside, or that you are of legal age in the state or province in which you reside and have given us your consent to allow one of your minor dependents to use this website.

Changes to this Privacy Policy

We reserve the right to change this Privacy Policy at any time, so please review it regularly. Changes and clarifications will be effective immediately upon their posting on the Site. If we make material changes to this policy, we will notify you of the update here so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our business is acquired or merged with another company, your information may be transferred to the new owners so that we can continue to sell products to you.

Questions and Contact Information

If you would like to: access, correct, amend or delete any personal information we have about you; make a complaint; or simply request more information, please contact our Privacy Compliance Officer at customercare@walkersappeal.com or by mail at.

Walkers Appeal [Re: Privacy Compliance Officer] Calle Pez 31, 28004 Madrid.


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